What if more work is required?
If our fault finding uncovers a bigger problem that requires larger works to put right, we’ll offer you the choice to continue at our standard fault-finding rate, or offer you a quote to complete the entire job.
Parts and supplies purchases
We carry an extensive range of basic parts on our vans and try to aim to fix most faults in one visit. If the fault is more complex and we need to purchase extra materials, we inform you right away and we only charge for 1-hour max to purchase supplies. A mark-up is applied to goods supplied by Cre8. If materials need to be ordered in, we’ll inform you of what’s required, how much it will cost and organise a convenient time to return. If supplies are ordered, we ask for a deposit in advance.
Pay on completion
Small jobs require a handover and payment on completion, so you’ll need to arrange for someone to be on hand to approve the finished works and provide payment by cash, cheque or card.